We aim to provide efficient and reliable shipping to ensure your MASLEA order arrives promptly and in excellent condition.

HERE ARE OUR CURRENT DELIVERY CHARGES:

  • WEST MALAYSIA: RM10 (2-7 BUSINESS DAYS)
  • EAST MALAYSIA: RM20 (5-14 BUSINESS DAYS)
  • SEA: RM80 (7-16 BUSINESS DAYS)
  • AUSTRALIA, NEW ZEALAND : RM100 (10-20 BUSINESS DAYS)
  • EU ZONE 1 : RM200 (10-20 BUSINESS DAYS)
  • UK, ANDORRA : RM140 (10-20 BUSINESS DAYS)
  • MIDDLE EAST : RM160 (10-20 BUSINESS DAYS)
  • US : RM140 (10-20 BUSINESS DAYS)

ORDERS ARE SHIPPED OUT ON WEDNESDAYS EVERY WEEK EXCEPT IN THE EVENT IF IT FALL ON A NATIONAL HOLIDAY. ONCE YOUR ORDER HAS BEEN PACKED AND READY TO BE SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL TO YOUR REGISTERED EMAIL; THAT WILL CONTAIN YOUR TRACKING NUMBER FOR YOU TO KEEP UPDATED ON THE STATUS OF YOUR PARCEL AT ALL TIMES.

YOU CAN CHECK THE STATUS OF YOUR ORDER ANYTIME USING THE TRACK YOUR ORDER TAB WITH YOUR ORDER NUMBER. IF YOU NEED ASSISTANCE, OUR CUSTOMER SERVICE TEAM IS ALWAYS READY TO HELP.

PLEASE ALLOW SOME TIME FOR THE STATUS OF THE SHIPMENT TO BE CORRECTLY DISPLAYED AT THE PROVIDED TRACKING LINK.

  • MALAYSIA: Duties and taxes are not applicable.
  • International Orders: Orders shipped outside Malaysia may incur duties and taxes, which are the responsibility of the customer. For detailed information on these fees, please contact your local customs office.

It is the responsibility of the buyer to ensure the shipping address is correct at checkout. MASLEA is not liable for packages returned due to incorrect or undeliverable addresses.

If you need to change your address, please contact us as soon as possible at [email protected] or contact our team immediately at +6012 235 9876 after placing your order.

As processing time may take up to 5 business days, in the occasion that you do not receive your tracking number for your order, please feel free to reach out to our team at [email protected] for assistance.

A-G-02, CASA INDAH 2, PERSIARAN SURIAN, TROPICANA INDAH, 47410 PETALING JAYA, SELANGOR.

Please note that returns are not accepted at this warehouse. If items are returned to this address without prior approval, we will not be able to process a return or issue a refund. For returns, please contact our customer service team at [email protected] for further assistance.